The Black Box has a name

While I haven’t done much toward the PhD idea in a while, I have been watching some of the movements by companies in the social media space. One of these moves showed up this week as Salesforce.com bought Radian6. The latter being the system that after looking into things a little more almost first my idea of the “black box” that monitors the social sphere. In a way that is good news, as if I get a chance to do this degree, I would not have to get someone to build the box, just explore the elements that are around it.